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Important information for former Nairahost customers

Nairahost
Web4Africa acquires Nairahost

Web4Africa acquires Nairahost

We have since integrated former Nairahost customers into the Web4Africa billing system. This page addresses some frequently asked questions by former Nairahost customers:

1. How do I manage my domain name and web hosting accounts?
All services are to be managed through our Client Area located at https://www.web4africa.net/clients/clientarea.php You would need to login, to be able to manage your services.

2. I do not remember my username/password.
Your username is the email address you used in ordering for services with Nairahost. If you do not remember your Nairahost password, simply make use of the Password Reminder on the Client Area login page.

3. I no longer have access to the email address I used with Nairahost.
Contact us with some solid proof about your previous transactions with Nairahost and we would do our best to assist you.

4. I want to renew my old domain names and web hosting accounts.
Simply login to the Client Area and renew your domains or hosting accounts from there. Invoices are automatically generated for expired services. Do well to go through your invoices. If an invoice has been generated towards service renewal already, settle that invoice by choosing the payment method most convenient for you. Contact us if your service is not renewed automatically.

5. I have received renewal invoices but some items in the invoice are listed several times and so the total amount is wrong.
Contact us with the specific Invoice ID(s) and we would correct it for you.

6. I already paid Nairahost for renewal, sometime in 2010.
Send us some evidence of your payment. Any of the following would do:

  • Deposit slip number
  • A legible scanned deposit slip
  • Name of Depositor & Date of Deposit
  • Date of Deposit & Amount deposited

7. What nameservers should I use for my domains?
For Linux hosting, point your domains to ns1.web4africa.com & ns2.web4africa.com
For Windows hosting, point your domains to ns15.web4africa.com & ns16.web4africa.com

If you do not have any pending formalities and your web hosting is not working, be sure your domain name is point to the correct nameservers above.

8. Give me your bank account information, I need to urgently pay for account renewal!
Access our Client Area. Open your pending invoice and choose “Bank Payment” as your payment method. Our bank account details and other information would be revealed. Do well to follow all the instructions stated on the invoice.

9. Can I pay online?
In addition to bank deposit, we do accept online payment through numerous methods:

  • Interswitch Verve & GTB Naira Mastercards. Select “Interswitch (Nigeria)” as payment method on your invoice.
  • Credit/debit card. We accept Visa, Mastercard etc, so long the cards are in your name.
  • We also accept: PayPal, Moneybookers, Alertpay, Liberty Reserve and OKPay.

10. Would you still support the old Nairahost hosting plans?
We are maintainting the old Nairahost hosting plans temporarily. We would eventually migrate all active hosting accounts to Web4Africa’s web hosting plans.

Understand

  1. Previous policies from Nairahost to you are no longer valid. Example: Nairahost at some point announced a change of focus that implied they were no longer focusing on customers in Nigeria. This is no longer valid. We welcome customers from every part of the globe, including Nigeria.
  2. Our prices are much lower than what you knew with Nairahost. Visit www.web4africa.com.ng for pricing on our domain name and web hosting services.
  3. Your domains/hosting is safe with Web4Africa. Web4Africa has operated successfully since 2002 and is the leading market-player in West Africa.

Nairahost customers: A new dawn for web hosting in Nigeria

Web4Africa

Dear Nairahost customer,

This is to inform you that Web4Africa Ltd., a leading web hosting company in West Africa, has acquired the operations of Nairahost.

You may read about the acquisition here: Web4Africa Ltd acquires Nairahost

Please bear with us as we quickly get a hold of Nairahost operation. This is just a courtesy notice and we would update you further in the next few hours.

Do well to follow Web4Africa on FacebookTwitter.

Change is here, for web hosting in Nigeria. Get ready for drastic improvements in pricing and service delivery.

Should you need support or have questions, simply write to support[at]nairahost.com and we would do our best to assist you in a timely manner.

Note that we are unable to access nor comment on past issues.

Regards,
Oluniyi D. Ajao,
Web4Africa Ltd.
www.nairahost.com
www.web4africa.com.ng

The home truth about patronizing local web hosting companies

Web4Africa Web Hosting

We are fully aware that many of you patronize local companies not because you don’t have foreign options but because you prefer to patronize your own people and keep the money in your local economy. That does not mean you should tolerate mediocre service delivery. Whatever your reasons for patronizing us are, we are resolved to offering you world-class web hosting, professional web design and affordable domain name services. You deserve only the best. With Web4Africa; the best, you would get.

Web4Africa

Web4Africa Ltd acquires Nairahost, a web hosting firm

Web4Africa

… a new dawn for web hosting and domain registration in Nigeria as Web4Africa acquires Nairahost

6th December 2010

Web4Africa Ltd (www.web4africa.net) today announces its 100% client acquisition of Nairahost, a company that provides domain name services and web hosting to Nigeria.

Established in 2004, Nairahost started with a vision to dominate the Nigerian web hosting industry through offering intelligent business solutions in an efficient manner. Nairahost rose rapidly to dominate the Nigerian web hosting industry.  Nairahost before acquisition, was an accredited .ng domain registrar and also managed a portfolio of a few thousand domains.

The acquisition by Web4Africa not only enlarges Web4Africa’s market share, but also offers lower pricing and a larger choice of domain extensions to Nairahost customers as well as a world-class technical support for their web hosting services.

Web4Africa would manage Nairahost as an independent entity before fully merging the two operations in early 2011.

Oluniyi D. Ajao, Managing Director of Web4Africa Ltd., said, “this acquisition offers an improved service delivery to Nairahost customers. It would offer us a stronger foothold into the vibrant and dynamic market in Nigeria. The acquisition is noteworthy because no merger of operations on this scale has happened before, in the African web hosting industry.”

The acquisition boosts Web4Africa’s current client base of over 8,400 to about 11,500 after an expected overlap of clients has been considered. It also pushes Web4Africa’s domain portfolio to well over 8,000 and number of domains hosted to well over 4,000.

About Web4Africa Ltd.
Established in 2002, Web4Africa has grown to be a market leader in Africa, offering domain name services, web design and web hosting to clients worldwide.
Website: www.web4africa.net

3 Reasons Why You Should Have a Business Blog

Blogging

A large number of new blogs go online everyday. This explosive growth raises the question: Should you start a blog for your business? I believe you should as this becomes an effective marketing tool. Like any other marketing tool, blogs are most effective when used properly. What you are reading now – Nairahost Blog – is an example of a blog.

Aside from generating new sales leads, blogging also offers the following potential benefits.

  1. A blog creates a platform for you to engage with both existing and potential customers in a direct, informal, no-pressure way. You can use blog to communicate the strengths of your product or service, the expertise of your top executives and the breadth of your company’s experience in ways that traditional marketing and advertising won’t allow. This can inspire customer loyalty.
  2. Blog is collaborative nature. As such, it can can help you gain insight into customers’ needs and interests. This information can be used to develop new products or services or fine-tune existing ones.
  3. A blog can make your company appear more “alive” and approachable. A website promoting your products or services is an essential marketing tool. But a blog, in effect, gives your company a personal voice, which also can help boost customer loyalty. (more…)

The free domain price

Domain Names

This is an archived blog post by Nairahost…

Over our three years in the web hosting and domain registration industry in Nigeria, we have been asked then and again with questions like this, “Why are you not giving out free domain names with your hosting packages?”, or “Why do you charge [x]Naira for a domain name when I can get one from [one of our competitors] for [ less than X ]Naira?”.

I am pretty sure that more of this relative question would be asked in the future, even after this post. To begin with, free domain names, are not free, they come with conditions or “strings”. No Registry gets domains for free, For example, a .com domain name, costs the Registrar $6.00 approx 750Naira per year (one .com domain name for one year).

Nairahost even though it uses dedicated servers, resells domain names through a registry. Nairahost, obtains the domains from the registrar at a far more higher price, because the registrars have to make profit from their products. Nairahost is considering becoming a registrar in the future. So perhaps then, it could further reduce its domain costs overhead.

Some Registrars sell directly to the public (GoDaddy, Network Solutions, Register.com, etc.) and some sell through resellers such as ISPs and web hosts (Tucows, eNom, etc.). Registrars provide WHOIS services for their domains, handle abuse reports, and provide the management tools to their customers.

People should not accept any offers for free domain names because they are usually tied to a package which you must be paying for otherwise you would lose the domain name, because that would entail breaching the contract, you agreed to, when you received the free domain name.

It is advisable to pay for a domain name, even if it is just N1.00 than to get a free one. When you pay as little as N1.00 there is a monetary commitment between you and the provider, so the provider cannot withdraw or seize the domain name, should you decide to move away from the provider for whatever reasons, you might have.

Furthermore, paying as low as N1.00 for a domain name should not be done, as services provided under such low cost, are very questionable and often are pre-packaged with hidden contractual agreements that would cost you your domain name, when you breach it.

Some registrars ensure that you can only renew with them at a higher price, some only enable the ability to transfer the domain after a 2 year contract, and others have even more ridiculous terms. So its very imperative, that the customer reads the providers term of service before he or she signs up for a free domain name.

Why does Nairahost charge for Domain names?
(more…)

Cheapest Domain in Nigeria

Naira

Nairahost currently sells the cheapest domain in Nigeria. Domains start at the price of 1,100 Naira a year, and renewable at that rate. To view the rates visit Nairahost Nigeria Domain Prices.

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